5g88 Privacy Policy – How We Protect Your Information
This Privacy Policy describes how 5g88 collects, uses, stores, and protects the personal information of users on our platform. Please read it carefully to understand your rights and our commitment to your privacy.
Information We Collect From You
When you register and use the 5g88 platform, we collect several categories of information necessary to provide our services safely and effectively. The following are the types of information we may collect:
Account & Identity Information
This includes your full name, email address, phone number, date of birth, and registered password. We may also request a copy of a valid government-issued ID such as a national identity card or passport for identity verification (KYC) purposes when required.
Device & Browser Information
We automatically collect technical information when you access our platform, including your IP address, device type, operating system, browser type and version, and time zone settings. This information helps us detect technical issues, prevent unauthorised access, and optimise your platform experience.
Payment & Transaction Information
All transactions at 5g88 are processed in Malaysian Ringgit (MYR). We record transaction details such as deposit and withdrawal amounts, dates and times, and the payment method used. For methods like FPX or local eWallets, the information we collect is limited to what is strictly necessary to process the transaction — we do not store your full card number or online banking login credentials.
Platform Usage Data
We record in-platform activity such as games played, session duration, navigation clicks, and interactions with platform features. This data is used in aggregate to understand usage patterns and improve service quality.
How Your Information Is Used
Processing your registration, verifying your identity, managing login and account security, and ensuring you have seamless access to all platform features.
Processes deposits and withdrawals in MYR, verifies transactions, prevents financial fraud, and ensures compliance with applicable financial reporting requirements.
Provides technical assistance and responses to your enquiries, resolves disputes, and continuously improves the quality of our customer support.
5g88 only uses your information for the purposes stated in this policy. We do not use user data for third-party marketing or sell your personal information to any external entity.
Cookies & Tracking Technologies
The 5g88 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you browse our platform.
Types of Cookies We Use
- Session Cookies: Required to keep you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves preferences such as language and time zone so you don't have to reset them on every visit.
- Analytics Cookies: Collects anonymous usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage and delete cookies through your web browser settings. Most modern browsers allow you to selectively block or remove cookies. Please note, however, that blocking session cookies may affect login functionality and your overall platform experience.
For more information on how to manage cookies on your device, please refer to the help documentation for your browser.
Data Storage, Security & Information Sharing
How We Store Your Data
Your personal data is stored on secure servers with robust physical and digital safeguards. 5g88 uses SSL encryption for all data transmitted between your device and our servers, ensuring your information cannot be intercepted in transit.
We retain your data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
5g88 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, we may share certain information in the following limited circumstances:
- Payment service providers used to process your MYR transactions.
- Regulatory authorities or law enforcement agencies where required by law.
- Technical service providers who assist in platform operations, subject to strict confidentiality agreements.
Your Rights as a User & How to Contact Us
As a 5g88 platform user, you have rights regarding your personal information. We respect and support the exercise of these rights:
You may request a copy of the personal information we hold about you at any time.
If any information we hold is inaccurate or out of date, you have the right to request that it be corrected.
Under certain circumstances, you may request that your personal information be deleted from our systems.
You have the right to object to the processing of your personal data for specific purposes unrelated to account operations.
Changes to This Privacy Policy
5g88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with a clear update date. Continued use of the platform after any changes are published constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to our team via email at [email protected]. We aim to respond to all privacy-related enquiries within seven business days. For other general questions about the platform, visit the FAQ us.
Last Updated: 1 January 2026